Provide day-to-day support to the Quality Engineering department, with primary responsibility for the calibration program covering all measuring, inspection and acceptance equipment. Maintain the calibration database and calibration records, conduct FOD walkthroughs, coordinate Customer Surveys and Customer Assessments, process quality document corrections, and perform customer returns data entry. Work under general supervision of the Quality Engineering Supervisor to ensure compliance with AS9100, customer, and internal quality requirements.
Main Duties and Responsibilities:
- Coordinate and perform the calibration process for all measuring, inspection, test and acceptance equipment, both in-house and through approved outside calibration vendors.
- Schedule and manage calibration recalls; retrieve equipment due for calibration and ensure no overdue or uncalibrated equipment is in use.
- Register new gages and equipment into the calibration system, and retire or remove obsolete, lost or damaged equipment.
- Apply and verify calibration labels, and identify, segregate and tag out-of-tolerance, damaged, or limited-use equipment.
- Initiate out-of-tolerance (OOT) investigations and notify Quality Engineering so the impact on previously accepted product can be evaluated.
- Maintain the calibration database, including equipment ID, location, owner, calibration interval, due dates, status and certificates.
- Receive, review and house calibration records and certificates, verifying traceability to NIST (or equivalent national standards) and acceptability of results before equipment is returned to service.
- Conduct scheduled FOD (Foreign Object Debris/Damage) walkthroughs of production, inspection, receiving and shipping areas; document findings and follow up on corrective actions.
- Maintain FOD walkthrough records and support FOD prevention and awareness training.
- Coordinate, distribute and track Customer Surveys and Customer Assessments; compile results and report trends to the Quality Manager.
- Process customer Quality Document Corrections (Certificates of Conformance, Packing Slips, Raw Materials, Etc.)
- Perform the Customer Returns data entry process, accurately recording part number, quantity, defect description, and recording Quality Engineering dispositions in the ERP system.
- Assist with nonconformance (NCR) tracking.
- Support internal and external audits by providing calibration, FOD, customer return and records of evidence.
- Maintain quality records in accordance with record retention requirements.
- Contribute to continuous improvement activities.
- Administer the Stamp Control Process: issue, log, and retrieve inspection and acceptance stamps; maintain the stamp control log and authorized user list; and ensure stamps are recovered and deactivated when employees transfer or leave.
- Deliver the Quality portion of New Employee Orientation, covering the Quality Policy, FOD prevention, stamp control, calibration awareness, and product nonconformance reporting; maintain associated training records.
- Perform other duties as assigned by Management.
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.