Summary:Customer Service Clerk – This role is responsible for managing day to day execution of data entry and Customer Service support for strategic Aerospace accounts to ensure on-time execution, delivery, and overall performance of new and existing awards. This role works closely with Sales, Program Management, and Operations to support the Program/Account Management Process. Main Duties and Responsibilities:Ensure premier service and full customer satisfaction through internal administrative supportBuild and maintain strong relationships with Sales Team and internal focalsPurchase Order / Change Order EntryCustomer shipment setup including "will call" and freight forwarding, and Advanced Shipment Notification creationGeneral administrative tasks as neededAdditional Duties, as assigned. Requirements: Any combination of education and experience providing the required skill and knowledge for successful job performance will be considered. Typical qualifications would be: Must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3) the International Traffic in Arms Regulations (ITAR)High energy, self-motivated team player with a willingness to learnMust have strong interpersonal skills working with internal teamsHands-on approach with attention to detail. Leads by example1+ years experience with order entry software systemsAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimalsMust have excellent written and verbal communication skills in EnglishEfficient phone and video conferencing skills and the ability to interact professionally with othersMust be able, capable and willing to troubleshoot and problem solve to improve customer serviceAbility to work in a high-concentration and fast-paced manufacturing environmentExperience with ERP or MRP systems a plus This job profile in no way states or implies that these are the only duties to be performed by the jobholder.The incumbent will be required to follow any other instructions or perform any other duties as requested by their supervisor or manager. This is not meant to be an exhaustive list of job duties. Essential elements may change when necessary. AUD VALENCIA 91355