Main Duties and Responsibilities:
- Interfaces with outside vendors to schedule/expedite outside processing jobs.
- Helps provide on-line job status for major customers.
- Responds to customer needs by checking status on jobs; helps resolve customer complaints.
- Checks status on the hot sheet on a continuing basis.
- Follows up on priority jobs.
- Locates Purchase Order Changes on the floor.
- Expedites orders on the floor; locates Manufacturing Plans in Engineering or Customer Service, as needed, to follow up on job status.
- Updates/reprioritizes Manufacturing Plans by locating, re-stamping and finding material for jobs, which could not be located initially.
- Helps oversee day-to-day activities in the warehouse; Performs back-up duties in the warehouse
- (issues pulls stocks, receives remnants, receives overruns, receives make stocks, performs cycle counts etc.)
· Issues requisitions for material to fill min-max levels in the warehouse; creates material requests for material needed.
- Additional Duties, as assigned.
Requirements: Any combination of education and experience providing the required skill and knowledge for successful job performance will be considered. Typical qualifications would be:
- Two-three years of stockroom experience.
- Previous forklift experience preferred.
- Excellent verbal and written English communication skills.
- Ability to interface and work effectively with customers and with employees in all levels/departments; must be able to handle irate customers/employees effectively.
- Prefer previous computer data entry experience and some knowledge of raw materials.
- High school diploma or GED preferred; or equivalent combination of education and experience
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.